Frequently Asked Questions
Everything you need to know about our premium nutritional supplements.
Are BIOTREX products manufactured in certified facilities?
Yes, all our nutraceuticals are manufactured in state-of-the-art facilities that adhere to GMP (Good Manufacturing Practices) and ISO standards to ensure maximum safety and purity.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status in real-time.
What is your return policy for supplements?
We offer a 15-day return policy for unopened and sealed products. Due to the nature of dietary supplements, we cannot accept returns on items that have been opened or consumed.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and UPI.
Do I need a prescription to purchase BIOTREX products?
No, our products are dietary supplements and do not require a prescription. However, we always recommend consulting with a healthcare professional before starting any new supplement regimen.
Do you offer international shipping?
Currently, we ship to a wide range of international locations. Shipping costs and delivery timelines vary depending on the destination country and local customs regulations.